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OSPINA Intranet:
Your Corporate Portal

Welcome to the OSPINA intranet, your central platform for registering Requests, Complaints (PQ), managing technical visits and accessing updated reports.

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Register a Petition or Complaint (PQRS)

Register your PQRS

Submit a new claim or request with the basic details (problem, type of request, etc.).

Technical Visit

Record of information and actions taken during the technical visit carried out by the technician.

Register Your Visit (Consultation)

Record all visits made by your advisor for detailed tracking. Complete client information, visit details, and attach any necessary supporting documentation. All visits will be automatically saved for future reference.

Evaluate PQRS

Review of the claim to determine if it applies and if a technical visit is required.

Close PQRS

Closure of the PQRS with a summary of the final resolution and the closing date.

View Complaint History

Access the Airtable sheet to view details of each request, including date, status, description, and resolution.

Register Visit for Consulting

Register Your Visit

Record all visits made by your advisor for detailed tracking. Complete the client information, visit details, and attach any necessary supporting documentation. All visits will be automatically saved for future reference.

View Technical Visit History

The list of technical visits performed allows you to consult the details of each one, including date, duration, equipment and problems solved.

Calendar of Events

Discover the key dates for our trade events and activations. Plan ahead for launches, special promotions, and strategic activities designed to resonate with our customers. Click here to explore and stay up to date.

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